The Digital Insights Survey has launched. See how your feedback makes a difference!

The Jisc Digital Insights survey 2024-25 has launched, take the survey today - find the link on Canvas.

Your views on digital technology count! See the highlights from previous years' surveys which show that, with your input, we are travelling in the right direction. 

For the past four years, the University has used the Jisc Digital Experience Insights national survey to have a dialogue with our students about the IT at the University of Wolverhampton. 

In that time we have read approximately 20,000 individual comments about what is going well and what we can improve. Every year we average 2,000 responses from all areas of study.

We've analysed the latest results and here are your responses to three key questions on your overall satisfaction with your digital learning environment and support. 

Question: Overall, how would you rate the quality of the digital learning environment provided?

Response: 83% rated good, excellent or best imaginable. (An improvement of 7% over three years!)

Question: Overall, how well do you rate the quality of digital learning on your course?

Response: 82% rated good, excellent or best imaginable. (An improvement of 15% over four years!)

Question: Overall, how well do we support you to learn effectively using technology?

Response: 75% rated good, ​excellent or best imaginable. (An improvement of 11% over four years, and 3% above the sector average!)

Your satisfaction with system usability has consistently increased over the past 3 years.

The following data shows the % of students who rated these systems as good, excellent, or best imaginable, comparing scores since 2021.

• Canvas: 88.8%, 90%, 91% 

• MyWLV: 79.7%, 75%, 81% (we're pleased to see a nice jump here since the recent app upgrade!)

• e:Vision: 74.7%, 70%, 74%

A few of the more impactful improvements we have made since 2020 include:

• laptops available to loan, for short and longer-term self-service from the Library 
• A Get Set course badge in Canvas - covering key areas to get you ready for the University
• Face-to-face IT support in the Library/Student Life Centre
• Development of a cyber, data and AI digital badge in Canvas
• The upgrade of student and teaching PCs to Windows 11 (faster and better searching)
• A range of online etiquette resources and guides, getting started with Teams, how to make the best use of your home broadband
• A new Canvas template and Search feature, to help students navigate their learning resources in a consistent way
• A new A-Z Software List that shows students what and where to find the software they need, and how to get it
• New welcome and orientation resources: videos, web materials and online sessions
• Improved WiFi onboarding for phones and tablets
• Upgraded myWLV app - introducing a new interface design and features, including push notifications
• The replacement of 100s of on-campus PCs.

Thank you to everyone who has participated in the Digital Experience Insights Survey previously and all those who continue to feedback and engage with the University to help us understand your needs and what works best for you. Your views help us to continually review and improve the learning experience for years to come.   

Make sure you take a few minutes to complete this year's survey, and, as a thank you, you could win a £50 Amazon voucher - there are 4 up for grabs!

Head over to Canvas to take the survey now.