Terms and Conditions of Admission 2021-22 (International Students)

1.1 The University of Wolverhampton, Wulfruna Street, Wolverhampton, WV1 1LY (the “University”).
1.2 We will issue you with an offer letter (the “Offer Letter”) and an offer pack (the “Offer Pack”) which will provide you with information about the University’s offer of a place on a course to study with us. The Offer Letter will provide you with important information about the contract between us and will explain how our contract is formed.
1.3 When you accept an offer of a place on an undergraduate course (following the instructions for acceptance set out in the Offer Letter within any time specified for acceptance) a legally binding contract will be formed between the University and you for the provision of your course.
1.4 The contract includes the following documents:
1.4.1 Your Offer Letter which will set out details of your place on a course of study with us including important information about:
a) the course, tuition, assessment and related services with which you will be provided;
b) the fees and any additional charges payable for the course;
c) the duration of the course; and
d) details of any conditions that will apply to you (see further section 2 below);
1.4.2 These terms and conditions;
1.4.3 The University’s Academic Regulations and associated policies as detailed at https://www.wlv.ac.uk/about-us/governance/legal-information/policies-and-regulations/
1.4.4 The information in the Offer Pack.
1.5 The Contract will continue for the duration set out in the Offer Letter unless terminated or extended in accordance with these terms.

2.1 This section 2 and the Offer Letter will set out any specific requirements with which you will need to comply as a condition of admission, registration and/or progression on the course, and/or if you have applied via UCAS. UCAS will draw your attention to any additional conditions specified in the UCAS track system.
2.2 If you fail to comply with any of these requirements, or fail to provide us with satisfactory evidence that you have complied with these requirements, we may terminate the Contract as set out in section 10.1.
2.3 You are required to declare to the University any relevant, unspent criminal convictions, within two weeks of receiving an offer. The University reserves the right to withdraw the offer after careful consideration of a relevant conviction. If you receive or declare a criminal conviction after an offer is made, the University reserves the right to withdraw the offer or terminate your registration on your course. If the University establishes that you did not declare any convictions at a later date, it reserves the right to withdraw your registration on your course. For some courses, your offer may be subject to additional specific conditions relating to disclosure of criminal convictions and establishing Fitness to Practise. These will be detailed in the entry requirements for the course and may require you to declare any convictions prior to an offer being made. Fitness to Practise has been defined as suitability to be recommended for entry onto the professional register without restrictions. Before you are made an offer you may be asked to make declarations about your health and your criminal record. These declarations allow us to give fair and reasonable consideration to your application. For these specified courses, under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 you are exempt from the provisions of Section 4(2) of the Rehabilitation of Offenders Act 1974. Therefore you are not entitled to withhold information about convictions which for other purposes are spent under the provisions of the Act. Please ensure that you make a full disclosure.
2.4 You will need to demonstrate at the point of enrolment that you have valid leave to enter or remain in the UK and that this leave entitles you to study at the University. If you are a national of a country outside the European Union, European Economic Area or Switzerland and subject to UK immigration control, you may apply to the University for a Confirmation of Acceptance for Studies (CAS).
2.5 Please note that an offer of a place does not guarantee the grant of a CAS by the University. As a Tier 4 Sponsor, the University must only issue a CAS when we are satisfied that both a student and a course meet the requirements of the UKVI guidance for educators and the Immigration Rules. Prior to a CAS being issued both the course and the student must be assessed to ensure they meet these requirements.
2.6 A CAS will not be issued in the following circumstances:
a) If you do not meet the requirements of the UKVI guidance stated above.
b) If you are applying from within the UK and do not have valid leave to remain in the UK, i.e. you have outstayed your visa.
c) Where you have a bar on entering the UK.
d) Where you are applying for a course at a lower academic level than the level your previous leave was granted.
e) If we feel that sponsoring you will put our sponsor licence at risk or we have concerns about your intention to study.
f) Where a course requires an Academic Technology Approval Scheme certificate and you have not yet received one (see below).
g) Where you will not be able to complete your course within the time permitted on a student visa, as per Home Office requirements.
h) Where you have provided documents which are fraudulent.

2.7 The University also reserves the right to withdraw CAS without notice if information comes to light to show:

a) You have provided false or incorrect documentation.
b) You are unable to make a visa application to arrive in the UK before the last date of enrolment.
c) The course of study no longer meets Tier 4 requirements.

2.8 If you are an international non-European Union (non-EU) student and need a visa to enable you to be in the UK to study, you may be required to attend a Credibility Interview when you first arrive at the University. If you do not attend this Credibility Interview or cannot provide conclusive proof that you have the correct visa or immigration permission, you will not be allowed to begin your programme of study and/or you may be withdrawn from your programme. It is essential that you regularly read our emails (in the email account you used on your application to the University) and that you follow very carefully the instructions for arrival, collection of Biometric Residence Permits and Right to Study checks. You must meet the minimum English language requirement and attendance monitoring requirements; if you do not, the University may withdraw its sponsorship of your visa and can withdraw you from your course.
2.9 Academic Technology Approval Scheme (ATAS) Clearance
If you are a non-EEA national who requires a visa to study in the UK, or who has time-limited leave to remain in the UK, you will need to obtain ATAS clearance to undertake studies leading to the award of a masters or doctoral qualification (MEng, MSci or PhD) in certain subjects. Where relevant this will be included as a condition of your offer and the information you need in order to apply for an ATAS certificate will be provided
UK immigration law does not allow universities to register international students for an ATAS applicable course until the student has supplied the university with the relevant ATAS certificate.

3.1 It is your responsibility to ensure that all information with which you provide us, or which is provided on your behalf, at any time (including as part of the application and/or admission process) is and remains true, accurate, complete and is not misleading.
3.2 Failure to comply with this requirement may result in us withdrawing your offer of a place on a course or terminating our contract with you in accordance with section 10.1.

4.1 If you have entered into the Contract “at a distance” (i.e. using the UCAS system or online or otherwise without you physically attending the University to create the contract), you have a legal right to cancel the Contract without giving any reason at any time within 14 days of accepting the Offer (the “Cancellation Period”). These rights arise under the Consumer Contracts Regulations 2013.
4.2 To cancel the Contract, you must clearly inform us of your decision to cancel before the Cancellation Period has expired.
4.3 You may use the model cancellation form (set out in Appendix A to notify us of your decision to cancel by letter or email (but you do not have to use this form). If you wanted to contact us by email or letter, please use the following addresses:
• Admissions Department, Registry Directorate, Housman Building, Camp Street, Wolverhampton, WV1 1AD.
• sending an email to admissions@wlv.ac.uk.
4.4 To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right to cancel before the Cancellation Period has expired. We do not have to have received it before the expiry of the Cancellation Period.
4.5 If you cancel the Contract within the 14-day Cancellation Period, we will reimburse any course fee payment (including any deposit) received from you as soon as we can, and no later than 14 days after the day on which you informed us of your decision to cancel. Refunds will only be made to the person who paid the fees unless written authorisation is provided to the contrary from that person.
4.6 We may start to provide you with services under the Contract before the end of the Cancellation Period if you request us to do so, for example if you are applying to us very soon before your course is due to start. This will not prevent you from cancelling the Contract during the Cancellation Period. However, if you decide to cancel the Contract once we have started to provide services under the Contract to you, then we will be entitled to deduct from any refund a fair amount to reflect the services you will actually have received until you notified us of your wish to cancel.
4.7 Please refer to section 10 for further detail about how the Contract can be ended after the expiry of the Cancellation Period.

5.1 We will provide with reasonable care and skill, tuition and learning opportunities which will lead to the award of the appropriate degree or qualification if you successfully fulfil the applicable requirements of your course. Specific details relating to the delivery of your course will be provided in your Offer Pack. Latest information on courses can be found at https://www.wlv.ac.uk/courses/.
5.2 We will notify you of changes to the Contract in accordance with section 8.
5.3 The University also has a range of pastoral support and advice services available to students on issues affecting student life, with signposting and referral to more specialist services. Further information is available at: https://www.wlv.ac.uk/current-students/student-support/.
5.4 The availability and scope of these pastoral and support services are subject to change during your course of study for a variety of reasons, including but not limited to changes in funding and the needs of students. The University may vary and/or amend the availability and scope of pastoral and student support services at any time.

6.1 You are required to:
6.1.1 comply with the terms and conditions of the Contract;
6.1.2 keep all information provided to us (including your contact details) accurate and up-to-date and notify us promptly of any changes in your information via e:Vision or your Student Services Office;
6.1.3 meet any and all conditions set out in your Offer Letter and Offer Pack and/or the UCAS Track system and (where relevant) continue to satisfy them throughout the period of your registration;
6.1.4 enrol with us at the start of your course and re-enrol each academic year in order to continue your course of study with the University and maintain your student rights and privileges;
6.1.5 pay all course fees and any additional charges when due;
6.1.6 comply with the codes, regulations, policies and procedures as amended from time to time listed at section 1.4.3 (which also sets out links to each), including in respect of your attendance, participation on the course and conduct.

7.1 The course fees and any additional charges payable by you for the course are set out in the Offer Letter and Offer Pack.

7.2 Your obligations under the Contract include paying all course fees and additional charges when due. Details of when and how you are required to make payments are set out in the Tuition Fee Liability Policy provided in your Offer Pack and on our website: https://www.wlv.ac.uk/study-here/money-matters/how-to-pay/.

7.3 Applicants are responsible for checking their eligibility for tuition and maintenance fee loans.  This information is available here:  https://www.gov.uk/student-finance.

7.4 Where arrangements have been made for a third party (such as the Student Loan Company or a sponsor) to pay your course fees and/or any additional charges, you will be liable for payment of such fees and charges in the event of their non-payment when due by the third party.

7.5 Each student is required to ensure that all tuition and other academic fees due to the University are paid at the appropriate time as detailed in the Tuition Fee Liability Policy in your Offer Pack

7.6 As provided for in the Tuition Fee Liability Policy, we may charge interest and/or an administration fee on late or unpaid course fees. 

7.7 The University’s Fee Liability, Refunds and Debtor Policy is published Codes of Conduct and Bye Laws.  

7.8 Fees may be increased by the University In accordance with section 8.

7.9 If any fees or charges remain unpaid by the required deadlines, the University reserves the right to (but shall not be required to, and shall act reasonably when exercising its rights under this section 7.9):

7.9.1 instigate debt recovery proceedings;

7.9.2 suspend the provision of any or all of the University’s academic services and facilities;

7.9.3 withdraw the provision of any or all of the University’s academic services and facilities,

7.9.4 to prohibit progress to the next stage on a course of study and/or

7.9.5 the award of a qualification or academic credit;

7.9.6 to refuse admission to another course or entry into a new contract with any debtor;

7.9.7 to refuse admission to a graduation ceremony;

until such debts have been paid in full.

8.1 Whilst the University will always try to minimise making changes to the Contract (including changes to the Course) there may be times when changes are needed. This Clause 8 describes the circumstances when we can make changes, as well as providing you with further information about what we will do where we look to make such changes.

Changes to pre-Contract information: e.g. prospectus information and before you accept an offer of a place on a course

8.2 The information available at the time you were researching the University and making an application for the course may change by the time we send out our Offer Letter. It is your responsibility to read the Offer Letter carefully to check that you are satisfied with the course information contained in the Offer Letter and Offer Pack. By accepting our offer, you will be confirming that you are accepting our offer on the course as outlined in the Offer Letter and Offer Pack.
8.3 Examples of changes that we may make after this stage but before you start your course include the following:
• minor changes made in response to feedback from students and/or external examiners;
• unavoidable changes in our academic or student support staff;
• where we advised that the course was subject to minimum enrolment numbers at the time we advertised the course;
• where we advised that the course was subject to approval/accreditation at the time we advertised the course, if approval/accreditation has not been obtained by the date of your offer, we may need to combine, alter or discontinue a course;
• changes that are required by law and/or as a result of a regulatory requirement that the University, as a provider of educational services, is required to comply with;
• changes that are required by a statutory, regulatory and/or professional body and/or other regulator in order to provide professional accreditation of your course;
• minor reasonable changes to the content and teaching provided on the course.
Changes after you have entered into the Contract with us: e.g. after you accept an offer of a place on a course
8.4 Where we need to make changes to the Contract and the Course after the Contract has been formed, we will, in each case, assess the potential impact of such change on the Contract and our students and will follow the principles set out in this section 8. The University is always looking to improve and enhance our students’ experience with us, and will actively seek feedback from students and teaching staff about how we can improve our service delivery to our students.
8.5 The circumstances that we describe in section 8.7 are not the only ones that may arise during your studies with us, but these will give you some context as to when we may need to amend the Contract (including the Services and Course). Section 8.8 provides you with illustrative examples of the type of changes that may arise as a result of the reasons set out in section 8.6.
When we can make changes to the Contract
8.6 We can make changes to our Contract (including to the course):
• to reflect changes in the law and/or professional, regulatory and/or statutory body requirements;
• as required by government policy, regulatory requirements and/or guidance and/or a decision of a competent court or similar body;
• to comply with any requirement set by the Office for Students and/or any funding body and/or other regulatory body;
• to comply with accrediting body requirements;
• to deal with unavoidable changes in our academic and/or support staff;
• to address and/or to take steps in response to a security threat;
• to incorporate sector good and/or best practice and/or guidance;
• in light of student feedback and/or external examiners’ feedback;
• to reflect material developments in academic teaching, research and/or professional standards and/or requirements;
• in light of the withdrawal of any relevant accreditation;
• to reflect changes made by a placement provider and/or withdrawal of a placement by a placement provider;
• to reflect changes made by a collaborative partner and/or the requirements of a collaborative partner;
• or any other valid reason.

What type of changes may be made?

8.7 The reasons in section 8.6 above may result in a number of different changes being made by us in response. We have set out in this section 8.7 some examples of these responses and, to help you understand what such changes may mean for you in practice, we have done this by referring to those examples using the headings “major changes” and “minor changes”. The provisions of section 8.8 will apply depending on the type of change that is anticipated at the time.
(i) Minor Changes (non-exhaustive list of examples)
• reasonable changes to the timetable for delivery of your course;
• reasonable changes to the number of classes/lectures and/or other teaching activity relating to the course;
• reasonable changes to the methods by which the course is delivered and/or assessed;
• reasonable changes to the content and/or syllabus of the course;
• changes to the way that we teach, supervise and/or assess a course to ensure that we are continuing to provide that course to you lawfully and/or to maintain academic standards and quality;
• changes to the location of your course teaching facilities, provided these are within the same campus and/or provided they are of equivalent quality as those advertised by us;
• additions and/or withdrawals of certain non-core modules on your course;
• changes to reading lists to deal with changes in the relevant subject area relating to your course to ensure the same remain as up to date as possible;
• procedural changes that help improve the course and/or services to your benefit.
(ii) Major Changes (non-exhaustive list of examples)
• significant changes to the way that we teach, supervise and/or assess a course to ensure that we are continuing to provide that course to you lawfully and/or to maintain academic standards and quality;
• additions and/or withdrawals of certain core/compulsory modules on your course;
• to implement more significant changes to our courses;
• changing our security procedures to such an extent as may materially impact on the way that you previously acted when on campus with us;
• significant changes to the location and/or specification of your course teaching facilities, which could include moving the course to a different campus or a location that is not located near the original delivery campus.

How we will tell you about changes to the Contract

8.8 For minor changes, we will notify you of any amendments via updates to the online course specification, by providing you with as much notice as is in our view appropriate in the circumstances. Where possible, we will look to provide this notice to you in advance, but this may not always be possible.
8.9 For major changes, we will notify you by email as soon as possible, and in any event, generally no later than six weeks before we are due to make the relevant change, unless we need to make a major change to respond to an emergency. For major changes, unless the change is required to respond to an emergency, we will normally seek your written consent before we make the change. As set out in section 3.1, it is your responsibility to ensure you have provided the University with accurate contact details at all times.
8.10 If you do not agree with a major change we make to the Contract, you will be entitled to terminate the Contract in accordance with clause 10.2, and you may be entitled to an appropriate refund of the Fees you have paid to us.
8.11 Our Student Protection Plan sets out a number of instances which may interrupt studies and lead to major changes being implemented in order to mitigate risks to non-continuation of study. This can be accessed here.

Withdrawal, merger, etc. of courses

Pre-commencement of course
8.12 There may be times when we need to discontinue a course or decide not to provide a course or to merge or combine a course with other courses of study, if such action is reasonably considered to be necessary by the University. If the University decides to take such action prior to the Course commencing then it will use reasonable endeavours to notify you in advance in accordance with Clause 8.9 and you shall be entitled to cancel the Contract by written notice to the University. In these circumstances you will be entitled to a refund of any deposit/Fees which you have paid to the University.

Post-commencement of course
8.13 In the very exceptional and unlikely event that we need to discontinue a course or to merge or combine a course with other courses after a course has commenced, then the Student Protection Plan shall apply. This can be accessed here.
8.14 If section 8.13 applies, we will take reasonable steps to seek to:
• offer you a place on an alternative course at the University (subject to place availability and compliance with the requirements of admission to and registration on that course); or
• (at your request) assist you to join another course at another institution, and
• (if appropriate), issue you with a refund of the Fees paid.

Changes to Fees

8.15 The University may increase Fees annually in line with UK inflation as assessed by the Retail Prices Index but in any event by not more than 5%. The Retail Price Index is a measure of inflation published monthly by the Office for National Statistics.

9.1 The University has an IP Policy dealing with intellectual property created whilst you are a student at the University. Such IP will normally be owned by you.
9.2 In certain limited circumstances such IP will be owned by the University, for instance to allow the University to protect and commercialise the IP from a project as a whole or to protect its charitable status. In such circumstances, you may be required to sign a confidentiality and IP assignment agreement assigning first ownership of such rights to the University as a condition of participation on a specific project. This is most likely to arise where an external funder sponsors the research, or where the project is part of an ongoing research effort where the University considers there is a need to protect the integrity of IP ownership.
9.3 By accepting a place at the University, you are formally accepting the University’s rights of ownership and rights to use and copy, as well as its policy on commercialisation and revenue sharing, as set out in its IP Policy found here.

10.1 We may terminate the contract, subject to completion of any appropriate and/or applicable internal appeals, complaints or other procedure, as a result of:
10.1.1 the University becoming aware that information you have provided to us is fraudulent, untrue, inaccurate, incomplete and/or misleading and/or at any point becomes untrue, inaccurate, incomplete and/or misleading;
10.1.2 you failing materially to comply with your obligations under the Contract;
10.1.3 you withdrawing from the course;
10.1.4 your behaviour, in our reasonable opinion, represents a significant risk to health, safety, or welfare of yourself or other students, staff or members of the University community;
10.1.5 you failing to comply with and/or to meet specific requirements of your course and/or any conditions as specified in your Offer Letter;
10.1.6 you developing a health condition that prevents you from meeting the occupational health requirements of your course;
10.1.7 you being convicted of an indictable offence in the UK, or an equivalent offence in any other country;
10.1.8 you failing to enrol or re-enrol on your course by the deadline notified to you;
10.1.9 you failing to meet the required standard of performance or progression on your course as prescribed by academic regulations and professional suitability requirements;
10.1.10 failure to pay your course fees and/or any additional charges when due including failure by a third party to pay on your behalf; and/or
10.1.11 where you engage in any activity or otherwise act in a manner that brings the University into disrepute;
10.1.12 Where we terminate the Contract as permitted in sections 8.12 and 8.13, you may be entitled to a refund of a proportion of any directly pre-paid course fees on a pro rata basis for the unexpired period of the course (subject to us retaining an amount to cover our reasonable losses and costs as a result of the termination, including any deposit paid). The amount of any applicable refund will be determined taking account of the relevant circumstances at the time of termination and will be subject to the Codes of Conduct and Bye Laws
10.2 You may terminate the contract in the following circumstances:
10.2.1 where we make a major change to the Contract that you do not agree with;
10.2.2 where you have accepted either a firm or insurance offer with us and you decide not to study with us before your course starts (e.g. because you take up a place at another provider); and/or
10.2.3 at any other time without reason, through completion of the voluntary withdrawal process.
10.3 In the event you terminate the Contract as permitted in section 10.2 above, the following arrangements will apply:
10.3.1 where you terminate the Contract as permitted in section 10.2.2 above, a full refund of any course fees and additional charges you may have already paid (if any) will be reimbursed; and
10.3.2 where you terminate the Contract as permitted in section 10.2.1 or 10.2.3 above, you may be entitled to a refund of a proportion of any course fees paid for the unexpired period of the course (subject to us retaining an amount to cover our reasonable losses and costs as a result of the termination). The amount of any applicable refund will be determined taking account of the relevant circumstances at the time of termination and in accordance with our Tuition Fee liability Policy which will be provided in your Offer Pack.
10.4 Please note that if the Contract is terminated, and you have a tuition fee loan from the Student Loans Company, we will notify the Student Loans Company that their liability for tuition fees has reduced and therefore the Student Loan Company will reduce the amount of your loan.
10.5 If a third party pays your fees on your behalf, we may pay any refund directly to that third party.

11.1 If we fail to comply with the Contract, we are responsible for loss or damage you suffer that is a foreseeable result of our breach of the Contract or our negligence, but we are not responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if they were an obvious consequence of our breach or if they were contemplated by you and us at the time we entered into the Contract.
11.2 We cannot accept responsibility and we will not be liable to you for:
11.2.1 any damage to your property (including to vehicles and bicycles parked on campus or at other parking locations as designated by us and to personal equipment such as mobiles, tablets and laptops) unless caused by our negligence;
11.2.2 work submitted for assessment that is not returned;
11.2.3 any loss or damage of whatever nature which you may suffer as a result of any action taken by the University in its termination of your studies where you are in breach of the terms of the Contract;
11.2.4 personal injury or death except in so far as it is caused by our negligence; or
11.2.5 loss of opportunity and loss of income or profit, however arising.
11.3 We do not exclude or limit in any way our liability for:
11.3.1 death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors;
11.3.2 fraud or fraudulent misrepresentation; or
11.3.3 any other matter which we are not permitted to exclude or limit our liability by law.
11.4 We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under the Contract that is caused by an Event Outside Our Control as set out in section 12.
11.5 Save for our liability as set out in section 11.3, our liability to you for all other loss or damage suffered by you shall be limited to 150% of the total sums paid by you to us whilst enrolled on your course, whether your claim is brought under these terms and conditions or otherwise.

12.1 We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under the Contract that is caused by an Event Outside Our Control. The University will always endeavour to remain open and functioning as normal to the best of its ability. In relation to certain Events Outside Our Control, the University may be forced to close some or part of or all of its buildings or campuses and/or to interrupt or suspend the delivery of some or all of its services and courses e.g. in response to health and safety concerns. In the event that the University is unable to operate from one of its campuses due to catastrophic loss of part of a campus or building, the University will mitigate risks to students in accordance with its Student Protection Plan.
12.2 An Event Outside Our Control means any act or event beyond our reasonable control including without limitation:
12.2.1 industrial action by third parties or University staff;
12.2.2 events which pose a threat to public or national health or safety, including concerns with regard to the transmission of serious illness;
12.2.3 civil commotion, mass action, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war, fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster, or failure of public or private telecommunications networks.
12.3 If an Event Outside Our Control takes place that affects the performance of our obligations under the Contract:
12.3.1 we will contact you as soon as reasonably possible to notify you; and
12.3.2 our obligations under the Contract will be suspended and the time for performance of our obligations will be extended for the duration of the Event Outside our Control.
12.4 Should an Event Outside Our Control interfere with our ability to deliver your course, we will use reasonable endeavours to minimise the disruption caused to you. However, given that the safety of the University’s staff and students will always be our primary concern, this may not always be possible and we reserve the right to change or cancel parts, or all of your course.

13.1 By entering into the Contract with us and registering at the University, you acknowledge that the University will hold and process your personal data, including your sensitive personal data (special category personal data e.g. data concerning your racial/ethnic origins, criminal convictions, health and wellbeing and sexuality). We will hold and process your personal data in compliance with our obligations as Data Controller under the General Data Protection Regulation and Data Protection Act 2018 and in accordance with our Student Privacy Notice which can be accessed here.
13.2 This explains what data we might hold about you, how we use it, who we might share it with and the reasons for doing that. You have the right to check the information the University holds about you. You also have the responsibility to ensure that this information, e.g. contact details, is accurate and up-to-date, in accordance with our Student Privacy Notice.

14.1 The University is committed to supporting applications and opportunities to study from all sections of the community, and is proud of its support for students with a range of disabilities and specific learning requirements. The University will support students with inclusive practices and reasonable adjustments as required through Student Support and Wellbeing (SSW). In order to provide this support, the University requires that any student who has a disability should declare their disability as part of the application process and respond to reasonable requests from SSW to activate their support in a timely way.
Other important information
14.1 The Contract is personal between the University and you. You may not assign or transfer it to a third party. A person who is not a party to the Contract (such as a third party responsible for the payment of some or all of your tuition fees) does not have any rights under or in connection with the Contract.
14.2 We may transfer our rights and obligations under the Contract to another organisation. We will provide you with advance notice should such a transfer be proposed.
14.3 Each of the paragraphs of these terms and conditions operates separately. If any court or relevant authority decides that any of them are unlawful, the remaining paragraphs will remain in full force and effect.
14.4 If we fail to insist that you perform any of your obligations under the Contract, or if we do not enforce our rights against you, or if we delay in doing so, that will not mean that we have waived our rights against you and will not mean that you do not have to comply with those obligations.
14.5 The Contract is governed by English law. You and we both agree to submit to the non-exclusive jurisdiction of the English courts. However, if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland; if you are a resident of Scotland, you may also bring proceedings in Scotland; and if you are a resident of Wales, you may bring proceedings in Wales.

15.1 A copy of our complaints policy and procedure is available and set out by accessing the links below. Following completion of the internal complaints procedures you may also refer your complaint to the Office of the Independent Adjudicator.
15.2 Applicants to the University, and those who have accepted their offer but have yet to enrol at the start of their period of study, may submit complaints via the Admissions Complaints Procedure.

15.3 Following enrolment, complaints may be submitted using the Students Complaints Procedure.

Download Appendix A - Cancellation Form (Word doc 23k)