Phishing awareness

Delete it from your email/Teams chat/phone and report it to your IT team. 

  1. Delete the message and change your IT account password, which you can do by pressing ‘Ctrl, Alt, Delete’ and selecting ‘Change a Password’, if on campus. Or by going to the Microsoft portal https://passwordreset.microsoftonline.com
  2. Contact the IT Service Desk using itsupport@wlv.ac.uk and let them know that you have received this phishing message and that you have changed your password.
  1. If you have opened the message and provided any financial details, please contact your bank as a matter of urgency. 
  2. If you have entered any personal data at all – login details like name/email and password, change your IT account password straight away by pressing ‘Ctrl, Alt, Delete’ and selecting ‘Change a Password’, if on campus. Or by going to the Microsoft portal https://passwordreset.microsoftonline.com
  3. Contact the IT Service Desk using itsupport@wlv.ac.uk and let them know that you have opened and clicked on a phishing message and that you have changed your password. 

Hackers either buy or use old email addresses which are freely available on hacking sites. 

There are regular Phishing campaigns that are targetted at Universities. These include pretending to be from the tax office HMRC and the offer of a tax refund, messages pretending to be from the Student Loan Company and invitations to join your contacts on applications like Teams, WhatsApp and Microsoft Office.